Action on Hold

Established in 1993, Action On Hold provides a comprehensive, professional service to help you utilise "on hold" time to market your business.

We can show you how to build and reinforce your client base by keeping callers focused on your products or services while reducing hang-up rates by up to 90%.

Action On Hold offers the cost-effective, alternative to the annoyance of chimes, distraction of the radio (which could be airing your competitors’ commercials) or worse still, silence which most callers perceive as being "cut off".

Not only will your callers be better informed about what you offer, they will be more receptive to committing themselves to your products or services when they come "off hold". To strengthen your corporate identity, we can include your company jingle in your on-hold program, complemented by professional voice talent and carefully selected background music tracks.

Along with informative, professionally produced "on hold" programs, our auto attendant messaging and voice prompting for automated telephone systems can make all the difference between callers who hold and callers who hang up.

At Action On Hold, we recommend and support the very latest digital technology in both hardware and software based "on hold" systems to deliver the best in performance, control and reliability. However, with many existing "on hold" systems in the marketplace, we also supply and support Compact Discs and Endless Cassettes.

Feel free to talk to us about a tailor-made "on hold" package or an affordable upgrade of your existing system by contacting us today.

If you put callers "on hold", can you afford not to utilise this time to better market your business?